Conditions d’utilisation

Welcome to alliancesud.store, operated by ALLIANCE SUD DISTRIBUTION. By accessing our website or purchasing our products, you agree to these Terms of Service.

1. Company Information

ALLIANCE SUD DISTRIBUTION
Legal form: SARL
13 Rue des Catalans
13007 Marseille, France

SIREN: 107 137 887
SIRET: 107 137 887 00017
VAT: FR02107137887
RCS Marseille: 107 137 887 R.C.S. Marseille
Share capital: €10,000

Email: info@alliancesud.store
Phone: +33 7 55 50 91 21
Website: alliancesud.store

2. Our Products

Alliance Sud Distribution specializes in the retail and wholesale sale of household appliances and home equipment.

Our products may include:

  • Household appliances
  • Kitchen appliances
  • Consumer electronics
  • Televisions and multimedia products
  • Computers and technology products
  • Telephones and accessories
  • Furniture
  • Kitchens
  • Air conditioning equipment
  • Heating equipment
  • Other home and household equipment

Product descriptions, specifications, images and prices are provided as accurately as possible. Minor differences may occur depending on the manufacturer or product availability.

3. Orders

By placing an order on our website, you agree to provide accurate and complete information.

An order is considered accepted once payment has been successfully processed and an order confirmation has been issued.

We reserve the right to cancel or refuse an order in situations including:

  • Product unavailability
  • Obvious pricing or technical errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Other circumstances permitted by applicable law

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

4. Prices

All prices displayed on our website are in euros (€) unless otherwise indicated.

Applicable taxes and shipping costs will be displayed during the checkout process where applicable.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed.

5. Payment

We accept the payment methods displayed during checkout, which may include:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay

Payments are processed through secure third-party payment providers.

6. Shipping

We currently offer shipping to selected European destinations.

France: Free shipping.

Germany: €8 via FedEx.

United Kingdom: €11 via FedEx.

Delivery times may vary depending on the product, destination, carrier and other circumstances.

For more information, please see our Shipping Policy.

7. Returns and Refunds

Customers may benefit from applicable statutory consumer rights, including the applicable right of withdrawal.

Alliance Sud Distribution also offers a 30-day return policy for eligible products, subject to the conditions described in our Returns & Refunds Policy.

For full details, please consult our Returns & Refunds Policy.

8. Product Availability

Products are subject to availability.

If a product becomes unavailable after an order has been placed, we will inform the customer and, where applicable, provide a refund for the unavailable product.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and delivery information.
  • Checking the product and packaging upon delivery.
  • Following applicable product installation and safety instructions.
  • Using products according to the manufacturer's instructions.

10. Intellectual Property

All content available on alliancesud.store, including logos, text, photographs, graphics, designs and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or commercially use our content without prior authorization.

11. Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disrupt or interfere with the operation or security of the website.

We may restrict or suspend access where necessary to protect our website, customers or business.

12. Limitation of Liability

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including carrier delays, natural events, technical failures, strikes or other circumstances outside our control.

Nothing in these Terms limits any consumer rights or legal protections that cannot legally be excluded under applicable law.

13. Privacy

Personal information is processed in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this page with the applicable update date.

15. Governing Law

These Terms are governed by French law, subject to any mandatory consumer protection rights that may apply to customers residing in another country.

16. Contact Us

ALLIANCE SUD DISTRIBUTION
13 Rue des Catalans
13007 Marseille
France

Email: info@alliancesud.store
Phone: +33 7 55 50 91 21

Website: alliancesud.store