Politique d’expédition

At Alliance Sud Distribution, we aim to provide fast and reliable delivery for every order placed through alliancesud.store.

Shipping Destinations & Delivery Times

France — Free Shipping

Orders delivered within France benefit from free shipping, with an estimated delivery time of 1–2 business days.

Germany — Express Shipping

Orders shipped to Germany are delivered via Express shipping, with an estimated delivery time of 3–5 business days.

Shipping fee: €8

United Kingdom — Express Shipping

Orders shipped to the United Kingdom are delivered via Express shipping, with an estimated delivery time of 3–5 business days.

Shipping fee: €11

Order Processing

Orders are processed after successful payment confirmation. Orders are generally prepared for shipment during our business days.

Delivery times are estimates and may vary due to carrier delays, weather conditions, public holidays, customs procedures or other circumstances beyond our reasonable control.

Order Tracking

When tracking is available, tracking information will be sent to the email address provided during checkout once your order has been shipped.

Incorrect Delivery Information

Customers are responsible for providing an accurate and complete delivery address. Please check your information carefully before completing your purchase.

Additional shipping costs may apply if a shipment needs to be reshipped due to an incorrect or incomplete address provided by the customer.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible.

Email: info@alliancesud.store
Phone: +33 7 55 50 91 21

We recommend keeping the original packaging and taking photographs of the package and product to help us process your request.

Contact

ALLIANCE SUD DISTRIBUTION
13 Rue des Catalans
13007 Marseille, France

Email: info@alliancesud.store
Phone: +33 7 55 50 91 21

Website: alliancesud.store