Politique de confidentialité

At Alliance Sud Distribution, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information when you visit or purchase from alliancesud.store.

1. Data Controller

ALLIANCE SUD DISTRIBUTION
SARL
13 Rue des Catalans
13007 Marseille, France

SIREN: 107 137 887
SIRET: 107 137 887 00017
VAT: FR02107137887

Email: info@alliancesud.store
Phone: +33 7 55 50 91 21

2. Information We Collect

When you visit our website, create an account or place an order, we may collect:

First and last name
Billing and delivery address
Email address
Telephone number
Order and purchase information
Payment-related information
Information you provide when contacting customer support
Technical information such as IP address, browser type and device information
Cookie and website usage information

3. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Process payments
Arrange delivery
Manage returns, refunds and exchanges
Provide customer support
Communicate with you regarding your orders
Prevent fraud and unauthorized transactions
Improve our website, products and services
Comply with our legal and regulatory obligations

4. Payment Information

Payments may be processed through third-party payment providers such as Stripe and supported payment networks.

Your full payment card details are processed securely by the relevant payment provider and are not stored directly by Alliance Sud Distribution unless legally permitted and necessary.

Available payment methods may include Visa, Mastercard, American Express, JCB, Discover, Diners Club, Apple Pay and Google Pay.

5. Sharing Personal Information

We may share necessary information with trusted service providers that help us operate our business, including:

Payment processors
Shipping and delivery companies
Shopify and website service providers
IT and hosting providers
Customer service providers
Professional advisers
Government or regulatory authorities where legally required

We do not sell or rent your personal information to third parties.

6. Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning correctly
Remember preferences
Understand how visitors use our website
Improve website performance
Support analytics and marketing activities where permitted

Where required by applicable law, we will request your consent before using non-essential cookies.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, handling disputes, maintaining business records and complying with legal and accounting requirements.

8. Your Privacy Rights

Depending on applicable data protection law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Request restriction of processing
Object to certain processing activities
Request data portability where applicable
Withdraw consent where processing is based on consent

To exercise your rights, contact us at:

info@alliancesud.store

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business practices.

The latest version will always be published on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

ALLIANCE SUD DISTRIBUTION
13 Rue des Catalans
13007 Marseille, France